109. Public Speaking Guideline # 2


I really enjoy looking into the eyes of the audience when I’m giving a talk or doing a presentation. I love getting their non-verbal feedbacks. There’s a saying – eyes are the window to the soul. Therefore, while looking into their eyes, I feel more connected, intimate and real with them. This just boosts my self-confidence into a higher level and makes me feel right at home.

This is very important not only for the public speakers, but also for teachers or any leaders. Teachers are essentially public speakers inside the classroom among the students. By looking into the eyes of the students while teaching or doing a presentation, teachers can connect better, teach better and influence better.

Imagine that you are talking to your friend and she doesn’t even look you in your eyes. It gets awkward after a few seconds. You start feeling uncomfortable. You might also suspect that something is certainly wrong with your friend. May be she is lying. May be she is not feeling well. It could be any reasons.

But this is a very scary thing to do when we start out. During my initial days as a public speaker, looking into the eyes of the audience was a very daunting job for me. I vividly remember fleetingly looking into their faces, gazing toward the ceiling or scanning on the floor. I lacked confidence. I lacked conviction. As a result, I lacked any effect. 

So, desperate to improve my speaking and gain confidence, I started going through toastmasters’ videos and public speaking tutorials on youtube. I went through several hours of Tedtalk videos studying the art of public speaking and learning the psychology behind eye contact. I learnt how to look into their eyes so as to make them feel cared and respected. I also learnt that if our eyes are giving away anxiety or nervousness, our audiences will simply reflect anxiety and nervousness.

Now I don’t get scared to look into their eyes and communicate effectively. I just feel I’m on a different level when our eyes get connected.

So here’s my take on this. 

  1. Look them in their eyes, but not for more than two seconds.
    Connect with them but don’t stare at them. If you look into them longer, they might get uncomfortable, and as a result they might just tune you out.
  2. Also, look for “positive non-verbal feedback”. Head nods. Friendly facial expression. Open body language.
  3. Remember: non-verbal signals are contagious.
    If you have energy, the audience also shows interest in you. If you smile, the audience also becomes friendly with you. But if your body language is slumped and slouching, the audience starts snoring in a while.

And, please watch this TED video of Amy Cuddy. It’s not overtly about ‘eye contact’ but it’s about the power of mind and body language. If you’ve already watched it, give it a one more shot. 🙂


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